ADMINISTRACION Y CONTROL DE LA CALIDAD JAMES R.EVANS PDF

Tratamos de hacer todo para todos y, como resultado, perdemos el objetivo de calidad real: productos y servicios cada vez mejores. Necesitamos estar orgullosos de lo que hacemos. Muchos de nosotros hemos estado a punto de hacer nuestro mejor esfuerzo. NOTAS 1. Thomas A.

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He has been editor of the Quality Management Journal, has been published by the American Society for Quality and has served on editorial boards of numerous other journals. Evans has published refereed papers and more than 50 editions of leading books in operations management, quality, Six Sigma and business analytics.

Evans and co-author Dr. William Lindsay with the Philip B. The Crosby medal was presented for authoring a distinguished book contributing significantly to the extension of the philosophy and application of the principles, methods and techniques of quality management.

William M. He served as an examiner for the Malcolm Baldrige National Quality Award for four years, as a judge for the Kentucky Quality Award for five years and as a judge for the Seasongood Innovation Awards for the city of Cincinnati for three years.

He is a senior member and past president of the Cincinnati Chapter of the Institute of Industrial Engineers, past president of the Cincinnati Chapter of the Association for Quality and Participation and a member of the American Society for Quality, in addition to membership with several other professional organizations.

Lindsay continues to teach MBA courses in quality management and project management. He serves as a board member of CLASP, a local nonprofit after-school program for elementary-age children, and is an active volunteer at his church.

He earned a B.

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