History of Lean The book starts with a brief history of Lean from its roots with Deming and Ford, through the ground-breaking work of Ohno in developing the Toyota Production System to its renaissance in the West through the work of Womak and Jones and others. The last-named, which advocates reduction in lead-time a central tenet of Lean , brings some provoking statistics to play, namely: The 0. Lean Aims In addition, there is a summary of the seven wastes that Lean aims to remove: Delay on the part of customers waiting for a delivery; Duplication - re-entering data or having to repeat the same details to several different people in one transaction; Un-necessary movement or queuing; Unclear communication; Incorrect inventory, ie unable to deliver what was required and substitute products or services being sub-standard; Lost opportunity to retain or win customers; Errors in the service delivered through products being defective or lost. Note that the wastes listed above are biased toward service industries — the author also provides a list of seven manufacturing wastes.
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Book review: "The New Lean Toolbox" by John Bicheno